A History of Auto Repair Customer Service
Leo’s Automotive was opened on July 5, 1984 by Leo Sr. and Leo Jr. Their concept of a successful business included the following goals:
- Treat the customer the way you would expect to be treated.
- Vehicle safety and vehicle reliability is a priority and CAN be accomplished at a fair price.
- Strive to keep the customer educated because an educated customer makes responsible decisions for their vehicle.
- Customers need to be notified if expensive repairs or maintenance is needed in the future so they can financially plan for it.
In September of 1999 Leo Sr. passed away but the concept of Leo’s Automotive has stayed the same. Leo Jr. is still the owner and works daily at his shop.